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Comments
13 comments
My package was left at the wrong house which the company was aware, they acted as if it wasn’t a big issue or they didn’t care. Horrible customer service and I can’t believe anyone actually uses their services. I have worked in customer service my whole life and this company doesn’t care or value their customers. Hello without customers you will not have a business.
I ordered a package on 11/28/22 and it was supposed to arrive 12/9/22. It is 12/19/22 and I still have not received my package! It was a Christmas gift for my mother but thanks to LSO she wont get it in time. There are no phone numbers to call to speak to someone, just email only. After emailing, you will have to wait until they feel like responding. I have sent 2 emails already with no response. Horrible company!
I ordered a sweater from SHEIN never received it and they said it was delivered I am trying to file a claim but can’t get to claim forms to get a claim number
I keep calling their number to talk to someone and it keeps saying they are not taking calls at the moment. I’ve sent countless of emails and I’ve contacted the company also where I bought my items from to see if they received any updates of my package. I am not content the fact that no one is willing to speak to me about my package. I’m this close to just drive myself to their headquarters to see if I can speak to a human.
Please respond to my emails my package was never delivered ZY0B13ER is the tracking number. I need assistance locating the package!!!
They dont answer the emails and theres no way to contact them
Wrong Item and size that was sent to me
Can someone please reach out to me? Your customer support number doesn’t work and I haven’t heard back on my ticket. I have a package being delivered and they need the gate code
It makes no fucking sense you can't reach a live person. I've been trying too reach someone regarding my package that your incompetent driver left at my entrance gate instead of my actual resident. The driver sent me on a wild goose chase for the office location. Which they were no help. Driver has marked my package as delivered which it was never received. Because, the bullshit ass driver couldn't get in the gate he left the package the front entrance gate. I want a refund
I HAVE BEEN TRYING TO REACH SOMEONE AT THIS COMPANY FOR MONTHS I NEVER GOT MY PACKAGE WHY DONT THIS COMPANY CONNTACT ANYONE BACK YOU CAN NEVER TALK TO ANYONE
I have email this company multiple times i have not heard back over to weeks of emails and they have no responded and my package has been sitting for 8 days without moving and i cant get a respond from anyone.
This company is so full of it i have sent so many emails and no one has gotten back with me i would like to know where my package is.
I’ve sent multiple emails, have had 0 responses… my package just keeps being scanned all over dfw and not being delivered. It was expected to be here sep 11th that was the last update. Has Said ON THE WAY for the last 6 days. Please someone contact me with an update!
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